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4 Ways to Fix Profile Error in Microsoft Edge

Quick Tips
  • In most cases, closing Edge completely via the Task Manager and reopening it should fix the error.
  • If you’re using the Beta, Dev, or Canary version of Edge, switch to the stable version of the browser.
  • Try creating a new profile or repairing Edge on your Windows PC to see if that helps.

Fix 1: Delete the Web Data File

Such errors in Microsoft Edge can also occur if the “Web Data” file stored on your PC becomes corrupted. You can try getting rid of the “Web Data” file to see if that helps.

Step 1: Press the Windows key + R to open the Run dialog. Type %LocalAppData% in the Open field and press Enter.

Step 2: In the File Explorer window, navigate to the following folder.

Local\Microsoft\Edge\User Data\Default
File Explorer

Step 3: Select the Web Data file and click on the trash icon at the top to delete it.

Delete Edge Web Data

Fix 2: Disable Browser Extensions

At times, third-party extensions running on Edge can interfere with the browser and prevent Edge from loading your profile correctly. To overrule this, disable all browser extensions and use Edge again.

In Microsoft Edge, type edge://extensions/ in the address bar at the top and press Enter. Then, use the switches to disable all the extensions.

Disable Extensions in Edge

Restart Microsoft Edge to see if the profile error message appears again. Later, you may enable the extensions one by one to identify the ones breaking the experience.

Fix 3: Create New User Profile

If Microsoft Edge continues to display the Profile error message, there may be a problem with your user profile. You can create a new user profile and start over. Here’s how.

Step 1: Open Microsoft Edge, click on your profile icon at the top right, and select Add profile.

Add Profile in Edge

Step 2: Click on Add.

Add a Profile in Edge

Step 3: You can choose to sync your data straightaway or start without it.

New Profile in Edge

Step 4: Click Confirm and start browsing.

Use Edge with New Profile

Use Edge with your new profile and see if the Profile error message appears.

Fix 4: Repair Microsoft Edge

Over time, the mix of several profiles and extensions may mangle Microsoft Edge’s performance. You can repair Microsoft Edge from the Settings app on Windows. Here’s how.

Step 1: Press the Windows key + I to open the Settings app and navigate to Apps > Installed apps.

Installed Apps on Windows

Step 3: Scroll down or use the search bar at the top to locate Microsoft Edge. Click the three-dot menu icon next to it and select Modify.

Modify Edge

Step 4: Click on Repair to allow Windows to reinstall Microsoft Edge without affecting your browser data. Since the repairing process requires Windows to download the browser again, you’ll need an active internet connection for this to work.

Repair Edge

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Last updated on 02 September, 2024

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