Basic Fixes
- Use the same account on multiple devices: Sometimes you don’t realize, but you must have the same account on all your devices.
- Log in again to your Spotify account: This will reload all your settings, track info, playlists, and other data in the Spotify app.
- Force quit and relaunch Spotify: This will give the app a fresh start on your mobile or desktop.
- Update or reinstall Spotify: Installing the latest version is the best option to keep yourself safe from such issues.
Fix 1: Switch to Offline Mode
The first solution that we suggest was mentioned on the official Spotify Community page. You just need to switch to Offline Mode and switch back to Online Mode on your Spotify account. That has solved the issue of the Spotify account not syncing on mobile and desktop. Here’s how.
On Mobile
Step 1: Open the Spotify app on your iPhone or Android phone.
Step 2: Tap the Settings icon at the top-right corner and select Playback from the list of options.
Step 3: Tap the toggle next to Offline to enable it.
Step 4: Wait a few seconds and tap the toggle again to disable Offline Mode.
On Mac
Open Spotify > click on Spotify at the top-right corner > select Offline Mode > disable Offline Mode after a few seconds.
On Windows
Open Spotify > three dots in the top-left corner > File > Offline Mode > disable Offline Mode after a few seconds.
Fix 2: Disable Local Device Visibility Over Wi-Fi
This is another solution suggested by users who faced the issue of Spotify not syncing songs, especially the liked ones. This feature lets you switch the same music playback from one device to another. Here’s how to disable this feature on your mobile device.
Step 1: Open Spotify on your iPhone or Android phone.
Step 2: Tap the Settings icon at the top-right corner and then select Devices.
Step 3: Turn off the toggle for Show Local Devices Only.
Tip: Refer to our post on how to remove a device from your Spotify account.
Fix 3: Disable Low Data Mode for Wi-Fi
A good Wi-Fi connection is required to facilitate quick syncing of your Spotify library between multiple devices. If your Spotify account is still not syncing between mobile and desktop, you need to check and disable Low Data Mode or Data Saver Mode for Wi-Fi. Here’s how.
On iPhone
Step 1: Open the Settings app on your iPhone and then tap on Wi-Fi.
Step 2: Tap the Info icon next to the connected Wi-Fi name and then tap the toggle next to Low Data Mode to disable it.
On Android
Step 1: Open Settings > Network and Internet > Wi-Fi > Settings icon next to connected Wi-Fi network.
Step 2: Select Network Usage and ensure it is not set to a Metered connection.
On Mac
Step 1: Open Settings > Wi-Fi > click on Details next to the connected Wi-Fi network name.
Step 2: Click the toggle next to Low Data Mode to disable the feature.
Step 3: Click Ok to confirm.
On Windows
Step 1: Open Settings > Network and internet on the left side.
Step 2: Click on the name of your connected Wi-Fi network.
Step 3: Scroll down and click the toggle for Metered Connection to disable the feature.
Fix 4: Clear Spotify App Cache
Clearing the app cache will remove all your preferences and data from the app. Then, you can check if the problem is solved.
On Mobile
Open Spotify > Settings and Privacy > Storage > Clear cache.
On Desktop
Open Spotify > Settings > scroll down and then click Clear cache next to Storage.
Tip: Learn how to copy a Spotify playlist on desktop and mobile.
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Last updated on 22 August, 2024
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