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4 Ways to Fix Wi-Fi Connected but No Internet on Windows 11

Quick Fixes
  • Disable VPN via Windows Settings or through the VPN app.
  • Launch the Network Adapter troubleshooter from Windows Settings > System > Troubleshoot > Other troubleshooters > Network Adapter.
  • Reset your network connection.

Common Fixes

Let’s begin with some basic solutions to fix the Wi-Fi connected but no internet issue on your Windows machine:

  • Check your internet plan – If you have exceeded the allocated high-speed internet quota, your Wi-Fi stays connected without internet. Check your remaining data for the billing cycle.
  • Disable VPN – If your VPN server faces an outage, connecting to its services will result in such issues. Disable the VPN and see if you can connect to the internet now.
  • Restart the router – It will fix most configuration issues disrupting the internet connectivity. Also, install all pending firmware updates.
  • Use a different port – If you’re using an external Wi-Fi adapter with your system, reconnect it to a different USB port.

Fix 1: Run the Network Adapter Troubleshooter

Windows 11 has a handy network connection troubleshooter to fix all network-related issues. Here’s how you can use it to resolve the error:

Step 1: Open the Windows Settings app, click System in the left sidebar, and press Troubleshoot on the right.

Windows 11 system settings

Step 2: Click Other troubleshooters and press Run next to Network Adapter.

run the network adapter troubleshooter

Fix 2: Connect to 5GHz Wi-Fi Frequency

Working with a slow 2.4GHz frequency can lead to internet connection issues as it doesn’t have a long range. A physical obstruction like a wall or door can easily reduce its strength, resulting in poor or no internet connectivity. If you have a dual-band router, connect to a 5GHz Wi-Fi frequency and verify with the below steps:

Step 1: Open the Windows Settings app and click Network & internet in the left sidebar.

Step 2: Confirm connecting to 5GHz frequency under the Properties menu.

checking 5GHZ frequency on Windows 11

Fix 3: Disable the Windows Defender

Are you facing a Wi-Fi connected but no internet issue on a public network? Microsoft Defender may block internet connection for security reasons. Here’s how to disable Defender Firewall on public networks.

Note: Disabling the Defender Firewall for public networks makes your system more vulnerable to unauthorized access. Once you resolve the error, we recommend turning it back on for your digital safety.

Step 1: Press the Windows key, search Windows Security, and open the app.

Step 2: Click Firewall & network protection in the left sidebar and press Public Network.

configure public network properties on Windows 11

Step 3: Finally, disable the Microsoft Defender Firewall toggle.

Alternatively, you can completely disable Windows Defender on Windows 11.

Disable the Microsoft Defender Firewall

Fix 4: Reset Your Network Connection

Resetting the network connection reinstalls all your network adapters and sets other networking components back to their original settings. It can be handy to fix the Wi-Fi connected, but no internet issue on Windows.

Step 1: Open Network & internet in Windows Settings and click Advanced network settings.

Open Advanced Network Settings on Windows

Step 2: Click Network reset and confirm your action by pressing Reset Now.

Perform a Network Reset

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Last updated on 04 April, 2024

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