5 Ways to Fix Phone Link App Not Working on Windows 11

Quick Tips

• Ensure that battery saver mode is turned off and the Phone Link app is allowed to run in the background on Windows.
• Review the permissions for the Link to Windows app and ensure they are properly configured.
• Repairing or resetting the Phone Link app on Windows is an effective way to fix issues with it.

Fix 1: Enable Phone Link Features

The Phone Link app allows you to enable or disable specific features for your linked devices. So, if you have trouble with specific functionality, such as calls, messages, or notifications, you may have disabled it. Here’s how to enable it again.

Step 1: Open the Phone Link app on your PC and click the gear-shaped icon at the top right corner.

Step 2: Switch to the Features tab to view settings for calls, messages, notifications, photos, and more. Then, use the respective toggles to enable the features you want to use.

Fix 2: Allow the App to Run in the Background

The Phone Link app may fail to sync your data or display notifications if it lacks the necessary permissions to run in the background. Here’s how to change that.

Step 1: Press the Windows key + I to open the Settings app, then go to Apps > Installed apps.

Step 2: Scroll down to locate the Phone Link app. Click the three-dot menu next to it and select Advanced options.

Step 3: Use the drop-down menu under Background apps permissions and select Always.

Fix 3: Check App Permissions for Link to Windows App on Phone

The Phone Link app may not work on Windows 11 if you haven’t set up the companion app properly on your Android phone. You must ensure that the Link to Windows app on your phone has all the permissions it needs.

Step 1: Long-press on the Link to Windows app icon and tap the info icon from the resulting menu.

Step 2: Tap on Permissions. Go through each permission and allow it.

Step 3: Return to the app info page and tap on Battery. Then, select Unrestricted from the following menu.

Fix 4: Unlink and Link Your Phone Again

If you still have problems with the Phone Link app, unlink your phone from the app and re-link it. This should help re-establish the connection between Windows and your phone and fix any minor issues.

Step 1: Open the Phone Link app on your PC and click the cog-shaped icon at the top right corner.

Step 2: In the My Devices tab, click the three-dot menu icon next to your phone and select Remove.

Restart the Phone Link app and follow the on-screen instructions to pair your device with Windows. The app should then work fine.

Fix 5: Repair or Reset the App

If nothing works, repair the Phone Link app on Windows as a last resort. Here’s how:

Step 1: Click the search icon on the taskbar, type phone link, and select App settings.

Step 2: Scroll to the Reset section and click on Repair.

If repairing the app does not help, try resetting it from the same menu. This will delete all the app data and reset the app to its default state.