Try These Fixes First
- Restart your phone: The first thing to do is restart your phone. This will clear up any temporary bugs or glitches that might be causing the problem.
- Turn off DND: If your Android phone is in Do Not Disturb (DND) mode, you won’t be notified about your Snapchat notifications. To see them, disable DND mode.
- Update and reinstall Snapchat: The problem can also occur if you’re using an outdated version of Snapchat. In this case, access the Play Store and download the latest update available for Snapchat. However, if updating Snapchat wasn’t helpful, consider reinstalling it.
Fix 1: Check Notification Settings in the Snapchat App
The first time you open Snapchat on your Android phone, it asks for permission to send notifications. If you deny the permission, the app won’t send any alerts. Follow the steps below to enable Snapchat notifications on Android.
Step 1: Long-press on the Snapchat app icon and tap the i button to open the app info menu.
Step 2: Open Notifications and enable all the notification toggles.
Fix 2: Enable Background Data and Unrestricted Data Usage for Snapchat
You should ensure that Snapchat is allowed to access mobile data in the background. Furthermore, ensure there aren’t any restrictions on data usage for Snapchat. Here’s how to do it:
Step 1: Go to the Snapchat app info menu.
Step 2: Select Mobile Data & Wi-Fi and enable the toggles for Background data and Unrestricted data usage.
Fix 3: Reset App Preferences
Another solution is to reset the app preferences. To do this, follow the below instructions:
Step 1: Open the Settings app, select Apps, and Manage Apps.
Step 2: Tap the three dots at the top right and select Other settings. Then, choose Reset app preferences > select Reset apps to confirm your decision.
Fix 4: Reset Network Settings
If you still face the problem, it probably has something to do with your network. In this case, you must reset the network settings to resolve the problem. Here’s how to do it:
Step 1: Open the Settings app > select More connectivity options > choose Reset Wi-Fi, mobile networks, and Bluetooth.
Step 2: Choose Reset settings, enter your device passcode, and select OK to confirm your decision.
Also Read: How to fix Snapchat “Something went wrong” error on Android and iPhone
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Last updated on 26 August, 2024
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