3 Ways to Fix Snapchat “Failed to Send” Error on Your Phone

Quick Tips

• Check and ensure the other user hasn’t blocked you on Snapchat.
• Open Snapchat and tap on your profile icon >  cogwheel icon > Clear Cache > Continue.
• Uninstall the Snapchat app to delete all custom app settings. Then, reinstall a fresh copy of the app and check if you can send Snaps.

Basic Fixes:

• Check Snapchat server status: Go to Snapchat’s Server Page on Downdetector and see if any new outages have been reported. If yes, wait a while before using Snapchat again.
• Check your internet connection: Snapchat requires a strong or decent internet connection to function properly. So, run a speed test, and if the results are on the lower side, turn on 5G or connect to a stable Wi-Fi network and check again.
• Force close and reopen the Snapchat app: Certain app glitches might be temporarily caused by a bug or issue within the app. To fix this, close the app and stop it from running in the background. Then, tap on the Snapchat app icon again to restart it on your device.
• Check for Snapchat app updates: Bugs in the Snapchat app interface can cause issues when sending snaps. In this case, install the latest Snapchat app updates for security features and bug fixes.

Fix 1: Check if You’ve Been Blocked

Check if you’re still friends with the user and that they haven’t blocked you. Because of Snapchat’s privacy controls, you might be restricted from accessing other users’ accounts if they have blocked you. If you have been blocked on Snapchat, you can ask your friend to unblock you to fix this issue.

Fix 2: Clear Snapchat App Cache

Caches can help apps load faster and are generally considered beneficial. However, as time goes by, this collected cache increases in size and might interfere with regular app functions. To ensure this does not happen, periodically clear the Snapchat app’s cache. Here’s how.

Step 1: Open the Snapchat app > tap on your bitmoji icon at the top-left corner > cogwheel icon.

Step 2: Scroll down and tap on Clear Cache. When prompted, tap on Continue.

Fix 3: Reinstall Snapchat

Uninstalling an app helps remove all app data and settings. This can be helpful if app settings prevent you from using certain Snapchat features. Once removed, reinstall the app’s fresh copy and log in again. Here’s how to do it.

On Android

Step 1: Open Settings and tap on Apps. Here, tap on Snapchat.

Step 2: Tap on Uninstall. To confirm, tap on OK.

Now, go to the Google Play Store and reinstall the Snapchat app. Finish the app setup and see if the issue has been resolved.

On iPhone

Step 1: Long-press the Snapchat app and tap on Remove App.

Step 2: Tap on Delete App. If prompted, tap on Delete to confirm.

Once done, go to the App Store and reinstall Snapchat. Then, log in to your Snapchat account again and see if you can send messages or Snaps on Snapchat.