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3 Fixes for Mail App Notifications Not Working on iPhone

Quick Tips
  • Open Settings > Mail > Accounts > Fetch New Data > Push > select your email account > enable Fetch > go back and choose 15 minutes.
  • Open Settings > Mail > Accounts > select email account > disable Mail app.
  • Open Settings > General > iPhone Storage > Mail > Offload App > Reinstall the app.

Basic Fixes

  • Enable Mail app notifications: Open Settings > Mail > Notifications > Customize Notifications > enable alerts.
  • Check internet connection: To quickly receive notifications from the Mail app, you need a strong internet connection.
  • Update or reinstall the Mail app: Update the iOS version to install the latest version of the Mail app.

Fix 1: Enable Fetch New Data for the Mail App

After you sign in to your email account using the Mail app, it will connect with the email server for fetching new emails in the Mail app. The Mail app’s Fetch New Data feature is automatically enabled for your email account. You can verify the same.

Especially for Gmail users, you must choose a time interval of 15 minutes for sending push notifications. Gmail doesn’t allow push notifications for the Mail app on your iPhone.

Step 1: Open Settings > Mail > Accounts.

Step 2: Select Fetch New Data.

Step 3: Enable Push at the top. Select your email account for which you are not receiving the notifications.

Step 4: Select Fetch for your email account.

Step 5: Return to the previous screen and ensure that Automatically is selected under the Fetch section. This allows the Mail app to automatically fetch all new emails and notify you about them. For Gmail users, 15 minutes of fetching time is recommended.

Please note that automatic fetching might drain your iPhone’s battery, especially if you use the iOS Public Beta builds.

Fix 2: Re-Enable Your Email Account

You can try re-enabling your email account in the Mail app on your iPhone. Note that it will delete all your emails from your iPhone. However, they will all load once again in the Mail app after enabling your email. Here’s how to do that.

Step 1: Open Settings > Mail > Accounts.

Step 2: Select the email account which you want to re-enable.

Step 3: Turn off the toggle for Mail.

Step 4: Wait for some time and then re-enable the toggle for your email account.

Close the Settings app and launch the Mail app to check if this solves the problem.

Fix 3: Clear the Mail App Cache

You do so by offloading the Mail app from your iPhone. It is like reinstalling the app.

Open Settings > General > iPhone Storage > Mail > Offload App > Reinstall the app.

Tip: You can check out our post suggesting the best ways to fix the Mail app not working on your iPhone.

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Last updated on 21 August, 2024

2 Comments

  1. Hey thank you so much I have been losing my mind trying to find out why I couldn’t get mail notifications and apparently I disabled it in settings > mail > notifications > CUSTOM

  2. Amazing article and saved a lot of time…

    Nowhere such details were provided not even apple support.

    solved my 3 month old issue at once.

    again thanks a lot…

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