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How to Fix WhatsApp Messages Not Sending on iPhone and Android

Quick Tips
  • First and foremost check WhatsApp’s servers. If they’re down, you would have to wait till the platform fixes it.
  • Try disabling the data saver and power saver mode on your device, it might be stopping WhatsApp from operating properly.
  • Ensure WhatsApp has background refresh(iPhone) or background data usage (Android) permission.

Why Doesn’t WhatsApp Send My Messages

Here are some of the reasons behind WhatsApp’s sketchy behavior on your phone.

  • Network connection issues on your phone
  • Corrupt WhatsApp cache
  • Buggy beta build
  • An active data saver mode
  • Server-side issues at WhatsApp
  • Denied mobile data permission, and more

Basic Fixes

  • Check the network connection – You should first check the network connection on your iPhone or Android. WhatsApp may not send messages on a slow internet connection.
  • Enable and disable Airplane mode – Temporarily enable the Airplane mode to issues with network connectivity and speed.
  • Check WhatsApp servers – It’s advisable to check Downdetector to see if WhatsApp is facing server-side issues. Visit the website and search for WhatsApp. If you notice huge spikes in the last 24-hour graph, sit back, relax, and let the company fix the issue.
  • Disable Data Saver Mode – Data saver mode on iPhone or Android could be hindering WhatsApp from sending or receiving the latest messages. Disable the setting and try again.
  • Disable battery saver – The power saver mode is intended to prevent apps from running in the background to save some battery juice. However, it may be causing WhatsApp to not send messages. Disable the setting and see if the problem is resolved.
  • Leave the WhatsApp Beta program – If you are a part of the WhatsApp Beta program and have a message send failure with the installed build on the device, it might be wise to leave the beta program and opt for the stable build from the App Store or Google Play Store.
  • Update and reinstall WhatsApp – WhatsApp not sending messages can be due to the recent buggy build installed on your device. Update or reinstall WhatsApp to get the issue fixed.

Fix 1. Enable Background Data Usage for WhatsApp

Do you often reply to WhatsApp messages from the notification center? If you have disabled the background data usage for WhatsApp, the app fails to send such messages.

iPhone

Step 1: Launch Settings and scroll to WhatsApp.

Step 2: Enable the Background App Refresh toggle.

Android

Step 1: Long-tap on WhatsApp and open the info menu.

Step 2: Select Mobile data and Wi-Fi. Enable the Background data toggle.

Fix 2. Clear Cache on WhatsApp or Delete the App

Clearing WhatsApp cache (Android) doesn’t mess with any personal data; it only deletes temporary and bogus files. It’s one of the effective ways to troubleshoot common WhatsApp problems on the go.

Step 1: Long-press on the WhatsApp app icon and open App info.

Step 2: Go to Storage & cache and tap Clear cache.

However, the iPhone doesn’t allow you to clear the app cache, and offloading the app may not help. So you’ll have to delete and reinstall the app in the scenario.

Fix 3. Set Date & Time to Automatic

The issue might be caused to due a mismatch in date & time on your device. It is wiser to keep the date and time setting automatic, to avoid this and many more related issues.

iPhone: Go to SettingsGeneralDate & Time → toggle on Set Automatically.

Android: Go to SettingsGeneral managementDate and time → toggle on Automatic date and time.

Your Message Was Not Sent on WhatsApp: FAQs

What does one tick mean on WhatsApp?

One tick means your WhatsApp message has reached the company servers, but it hasn’t yet appeared on your friend’s phone.

Why can’t I send or receive media on WhatsApp?

There are a number of reasons behind such issues. You can read our dedicated post to fix the problem.

Why does WhatsApp say connecting?

When your phone has internet issues, WhatsApp gets stuck at the connecting status. It can also be due to server-side issues from WhatsApp.

Why are my WhatsApp messages not delivered to one person?

If the person has blocked you on WhatsApp for some reason, your messages won’t be delivered to their inbox.

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Last updated on 25 July, 2024

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