3 Fixes for Face ID Not Working in Telegram on iPhone

Quick Tips

• Open Telegram > Settings > Passcode and Face ID > Unlock using your passcode > Enable Face ID.
• Open Settings > Face ID and Passcode > Enable Face ID for Telegram app.
• Open Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.

Basic Fixes

• Clean the true depth camera area: The Face ID feature works due to the TrueDepth Camera system. The notch on the top of your iPhone hides the front camera and sensors, which work together to enable Face ID functionality.
• Force quit and relaunch Telegram: This will give the app a fresh start on your iPhone if it has been running in the background for quite some time now.
• Update or reinstall the app: Installing the latest version of the app will help in resolving the bugs.

Fix 1: Enable Face ID For Telegram

Check and enable the feature of Face ID for Telegram. You can check the same settings for your iPhone and Telegram app.

On Telegram App

Step 1: Open the Telegram app and then tap on Settings.

Step 2: Tap on Privacy and Security and then choose Passcode and Face ID.

Step 3: Enter your Telegram Passcode.

Step 4: Enable the option of Unlock with Face ID.

If not, turn on the toggle to enable it. Then, relaunch Telegram and check if the problem is solved.

On iPhone Settings

Step 1: Open Settings and then select Telegram.

Step 2: Enable Face ID for Telegram.

Fix 2: Enable Face ID Access

Face ID on your iPhone lets you authorize different actions like app installs, purchases, entering passwords, etc. In the case of Face ID not working in Telegram, here’s another way to check whether the app on your iPhone has provided permission to use Face ID. Here’s how.

Step 1: Open Settings on your iPhone.

Step 2: Scroll down and then tap on Face ID & Passcode.

Step 3: Enter your iPhone Passcode to gain access.

Step 4: Tap on Other Apps.

Step 5: From the list of apps using Face ID, check if Telegram has been permitted to use Face ID.

If not, tap the toggle next to Telegram to enable the feature.

Fix 3: Reset All iPhone Settings

If none of the solutions work, you can reset all your iPhone settings. This will also restore the Face ID settings to default.

Open Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.

Secure Telegram With Face ID

These solutions will help you troubleshoot and fix the issue of Face ID not working in Telegram on your iPhone. We have also covered a post on creating a phone number link on Telegram. If you create and share the link, your contact can chat with you directly by simply tapping on that link. Isn’t that a cool feature?