Closing the door on any online account can feel monumental, and the weight might be heavier, considering your Viber account’s connections and conversations. However, sometimes, letting go is necessary. This article will guide you through the simple steps to deactivate or delete your Viber account on desktop and mobile devices.
There are various reasons you might want to remove your Viber account. It could be to escape bothersome group chats and unwanted business messages, privacy concerns, or because you no longer need the account.
Note: Viber only has a Deactivate button which deletes your account and its data. However, you can restore your account if you’ve backed up your account. Moreover, there is no option to pause your Viber account temporarily.
Deactivate the Viber Account on the Desktop App
Saying goodbye to your Viber account on your desktop is straightforward. Here are the steps to navigate the process smoothly:
Step 1: Press Windows + S on your keyboard. Type Viber and select Open.
Step 2: Click your Profile icon in the top left corner of the screen.
Step 3: Choose Settings from the options.
Step 4: Navigate to Privacy & Security. Scroll down to the Deactivate Viber on the Desktop section and click the Deactivate button.
Step 5: Confirm by selecting Deactivate in the pop-up.
Note: While disabling Viber will remove your chat history and application data on this device, you can still access your conversation history on other Viber devices.
Delete Your Viber Account Using the Mobile App
Step 1: Open the Viber app on your smartphone.
Step 2: Head to the More tab and select Settings.
Step 3: Choose the Account option and tap Deactivate account.
Step 4: Fill in your phone number associated with Viber and select Deactivate Account. Confirm by selecting Deactivate in the pop-up.
Also Read: How to make free iPhone-to-iPhone international calls with Viber
What Happens After I Deactivate My Viber Account
Deactivating your Viber account has several consequences, so it’s important to understand what you’re giving up before proceeding with the steps. Here’s what happens:
- Account Closure: Closing your Viber account leads to permanent termination of the account on all devices, including desktops, phones, and tablets.
- Data Deletion: Initiating data deletion removes all profile-related information from servers, including profile details and contact lists. This process also erases phone data, including call and chat history.
Note for Android Users: We advise you to back up your chat history on Google Drive for easy restoration after account closure.
Note for iPhone Users: Deactivating Viber on iPhones makes account restoration impossible, leading to the irrecoverable loss of chat history. - Scheduled Messages: Removing the Viber account closure results in the permanent deletion of scheduled messages within communities and channels.
- Group and Community Removal: Deactivating your Viber account will automatically remove you from all groups and communities you’re part of.
- Viber Out Credit: Opting for account closure removes Viber Out credit. However, this action does not cancel Viber Out plans.
- Sticker Pack Removal: Closure of the account removes all associated sticker packs. Reactivating your Rakuten Viber using the same Google Play or App Store ID is possible.
Note: Deactivating Rakuten Viber doesn’t affect your connected Rakuten accounts. To deactivate your Rakuten accounts, contact Rakuten support.
Difference Between Uninstalling the Viber App vs. Deactivating Your Account
Uninstalling the app or deactivating your account are two options when using Viber. Each option leads you to different outcomes, and understanding the key differences is crucial before deciding.
| Feature | Uninstall Viber | Remove Viber Account |
| Specific Device Removal | Limited to the device where the uninstallation process is initiated. Does not affect other devices. | Leads to permanent deactivation across all devices, including desktops and tablets. |
| Data Removal | Deletes both call and chat history on the phone. | Removes profile-related information from servers, including profile details, contact lists, calls, and chat history. |
| Scheduled Messages Preservation | Scheduled messages in communities and channels remain intact. | Activation results in the permanent deletion of scheduled messages within communities and channels. |
| Group, Community, and Channel Membership | You remain a member of groups, communities, and channels. | Removal from groups, communities, and channels within Rakuten Viber. |
| Viber Out Plans and Credit | Plans and credit are not affected. | Closure results in the removal of Viber Out credit; plans remain unaffected. |
| Sticker Pack Preservation | Downloaded sticker packs are not removed during uninstallation. | All sticker packs associated with the account are removed during closure. It can be restored upon reactivation. |
| Backup | Uninstallation does not delete backups saved to Google Drive or iCloud. | Backups saved to Google Drive or iCloud are exempt from deletion during account closure and remain intact. |
| Account Closure | N/A | Leads to permanent account termination, deactivating Viber across all devices. |
| Data Deletion | N/A | Removes profile-related information from servers, including profile details, contact lists, calls, and chat history. |
FAQs
No, you cannot directly deactivate or delete your Viber account on another device if your phone is stolen or lost.
Deleting your Viber account will permanently erase your payment history, any Viber Out credit you have, and any active Viber Out subscriptions. Moreover, deleting your account does not entitle you to a refund for any remaining credit or unused subscription period.
No, your contacts will not be notified when you delete your Viber account.
Remove Your Viber Presence
Whether looking for a temporary break or a permanent departure, we hope this article helps you manage your Viber account. If you decide to leave Viber, consider exploring other communication platforms like WhatsApp and Telegram. Let us know in the comments what prompted you to make this decision.
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Last updated on 16 February, 2024
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