How to Fix Microsoft Edge Not Responding When Printing

Quick Fixes

• Run the Printer troubleshooter from Windows Settings > System > Troubleshoot > Other troubleshooters.
• Reset Microsoft Edge settings from the three-dot menu > Settings > Reset settings.

Basic Fixes

• Disable Edge Extensions: Click the three-dot menu at the top right of Microsoft Edge and select Extensions > Manage extensions. Toggle off the installed extensions to disable them.
• Update or Reinstall Microsoft Edge: Open the Microsoft Store, search for Microsoft Edge Browser, and click Update (if available). Alternatively, uninstall Edge from Windows Settings > Apps > Installed Apps, and reinstall it from the Microsoft Store.

Fix 1: Manually Set a Default Printer

If Microsoft Edge isn’t responding when you select your desired printer, you can manually set the default printer in Windows Settings so Edge can automatically use it for printing.

Step 1: Press the Windows + I shortcut to open Settings, select Devices, and click Printers & scanners.

Step 2: Select your desired printer from the list to open its settings.

Step 3: Click Set as default to set it as your default printer. Retry printing in Microsoft Edge.

Fix 2: Run the Printer Troubleshooter

If your connected printer stops responding when you try to print a webpage via Microsoft Edge, an existing glitch is causing the issue. Run the Windows built-in troubleshooter to fix it.

Step 1: Open the Windows Settings app, select System, and click Troubleshoot.

Step 2: Scroll down and select Other troubleshooters.

Step 3: Click Run next to Printer to launch its troubleshooter. Wait a few seconds for Windows 11 to automatically resolve the printing issue.

Fix 3: Switch Between ‘Print to PDF’ and ‘Save as PDF’

The Print feature in Microsoft Edge provides two different options to save your webpage as a PDF. If the browser becomes unresponsive while using one, you can switch to the second alternative to save your webpage as PDF.

Step 1: Right-click your desired webpage in Microsoft Edge and select Print.

Step 2: Choose Save PDF or Microsoft Print to PDF to effortlessly save your document as a PDF.

Fix 4: Reinstall Printer Drivers

Corrupt printer drivers can lead to issues with Microsoft Edge’s printing function. Reinstall the printer drivers from the Device Manager app and try again.

Step 1: Press the Windows + X shortcut to open the Power User Menu, and select Device Manager.

Step 2: Expand Print queues, right-click your connected printer, and select Uninstall device.

Step 3: Restart your PC to let Windows 11 automatically install the compatible printer drivers.

Fix 5: Restart the Print Spooler Service

The Print Spooler service manages printing documents on Windows. An existing issue with it can halt the print queue and make Microsoft Edge unresponsive. Restart it manually from the Services window to restore normalcy.

Step 1: Press the Windows key, search Services, and click Run as administrator.

Step 2: Locate the Print Spooler service, right-click it, and select Restart. Retry printing your document from Microsoft Edge.

Fix 6: Reset Microsoft Edge to Default Settings

Lastly, reset the Edge browser to its default settings, clearing any misconfiguration that makes it unresponsive when printing.

Step 1: Click the three-dot menu at the top right of Microsoft Edge and select Settings.

Step 2: Select Reset settings from the sidebar and click Restore settings to their default values.

Step 3: Click Reset when prompted to confirm.