Basic Fixes
- Check Mac volume levels: Ensure that you have set the volume level to high on your Mac so you can hear the audio while using Safari.
- Force quit and relaunch Safari: Click on the Apple logo > select Force Quit > Safari > Force Quit.
- Update macOS: This will install the latest version of Safari on your Mac.
Fix 1: Check if Your Currently Opened Tab Is Muted
While browsing, many enjoy listening to music or watching videos on YouTube. The first thing you must check in Safari is the tab on which the media is playing is muted. Every browser gives you the option to mute your currently opened tab. In the case of Safari, you can easily check the same by following these steps.
Step 1: Play an audio or video in a Safari tab.
Step 2: While the media plays, you will notice an audio (speaker) icon on the right of your tab.
Step 3: Click the tab to unmute audio.
The Mute Tab option allows you to instantly mute audio for any audio or video playing on that tab. So, if you’ve muted a tab by mistake and forgotten about it, check the address bar in Safari.
Fix 2: Check Output Source on Your Mac
If the first two steps have not solved the issue, take a deep dive. If you can’t hear anything even after unmuting the tab and bumping up the volume, then something else is amiss.
By default, Mac uses the built-in speakers as a default output source. If you’ve connected earphones or external speakers, your Mac may not have switched the output source back to the internal speakers. However, you must check that from sound settings. Follow these steps.
Open Settings > Sound > Output > check the output source.
Additionally, you can also check if Output Volume is set to maximum or closer to that level.
Fix 3: Check Safari Preferences for Website Autoplay
Sometimes, we open websites that start playing media automatically. To save yourself from this situation, Safari users can turn off auto-play and mute audio while browsing that particular website.
If selecting the right Output Source does not help, the next step is to check whether Stop Media with Sound is still enabled. Follow these steps.
Step 1: Open the website that causes the playback issue in Safari browser > click on Safari > Settings for (website name).
You will see a pop-up menu appearing right below the currently opened tab.
Step 2: Check for Stop Media with Sound enabled alongside Auto-Play.
Step 3: Tap on the option to reveal a dropdown menu > choose Allow All Auto-Play.
Step 4: Close the menu by clicking anywhere on the webpage.
Alternatively, you can choose to do the same from Safari Preferences. Follow these steps.
Step 1: Click on Safari at the top menu bar and choose Settings.
Step 2: Click on the Websites tab and choose Auto-Play from the left menu.
Step 3: In the Auto-Play tab on the right, select the website name.
Step 4: Click the dropdown tab on the right side > select Allow All Auto-Play.
Tip: Learn how to delete website trackers from Safari.
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Last updated on 31 July, 2024
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