Basic Fixes
- Check date and time: There can be a delay in receiving emails in Gmail if the date and time are inaccurate on your Mac or iPad. Go to Settings > General > Date and Time.
- Check internet connection: Ensure you have a good internet connection for instantly receiving and sending emails.
- Use Google DNS: Try switching to a Google DNS connection on your Mac or iPad.
- Disable VPN: Sometimes, VPNs do more harm than good. We suggest disconnecting yours and connecting to Gmail.
- Update software version: Installing the latest software version always helps avoid such issues.
Fix 1: Clear Gmail Cache on Safari
A corrupt Safari cache can be the main culprit. You should clear the cache using the steps below.
On Mac
Step 1: Launch Safari on Mac > select Safari > open Settings.
Step 2: Move to the Privacy menu > select Manage Website Data.
Step 3: Search for Gmail, select it, and click Remove.
On iPad
Step 1: Launch the Settings app > scroll to Safari. Select Clear History and Website Data.
Step 2: Tap Clear History from the following menu.
Fix 2: Uninstall Safari Extensions
One of the corrupt Safari extensions may interfere with Gmail. You may need to uninstall irrelevant Safari extensions.
Step 1: Launch Safari on Mac. Click on the Safari menu at the top-right and choose Settings from the context menu.
Step 2: Head to the Extensions tab > choose the relevant extension from the left sidebar > select Uninstall beside unnecessary extensions in the right pane.
Fix 3: Disable iCloud Private Relay
Private Relay is a neat security add-on for iCloud+ subscribers. It works in Safari and Mail and hides your IP address from prying eyes. You can disable Private Relay and load Gmail on Safari.
On Mac
Step 1: Open System Settings > Apple Account > iCloud.
Step 2: Select Private Relay and disable the option.
On iPad
Open Settings > Apple Account name > iCloud > Private Relay > disable the feature.
Fix 4: Use Safe Mode
The last solution we recommend is booting your Mac in Safe Mode. This built-in troubleshooting method prevents third-party app interference and loads only system apps on startup. If none of the solutions have worked so far, try this.
Step 1: Click the Apple logo at the top left > select Shut Down.
Step 2: After your Mac shuts down, press and hold the Power Button until you see the startup options.
Step 3: Select Macintosh HD while holding the Shift key > select Continue in Safe Mode.
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Last updated on 31 July, 2024
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