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4 Ways to Fix Gmail Not Working in Safari for Mac and iPad

Quick Tips
  • Clear Gmail cache in Safari. Go to Safari Settings > Privacy > Manage Website Data > search Gmail > click on Remove.
  • Disable iCloud Private Relay by going to Settings > Apple Account name > iCloud > Private Relay > disable.
  • The last solution that we recommend is booting your Mac in Safe Mode.

Basic Fixes

  • Check date and time: There can be a delay in receiving emails in Gmail if the date and time are inaccurate on your Mac or iPad. Go to Settings > General > Date and Time.
  • Check internet connection: Ensure you have a good internet connection for instantly receiving and sending emails.
  • Use Google DNS: Try switching to a Google DNS connection on your Mac or iPad.
  • Disable VPN: Sometimes, VPNs do more harm than good. We suggest disconnecting yours and connecting to Gmail.
  • Update software version: Installing the latest software version always helps avoid such issues.

Fix 1: Clear Gmail Cache on Safari

A corrupt Safari cache can be the main culprit. You should clear the cache using the steps below.

On Mac

Step 1: Launch Safari on Mac > select Safari > open Settings.

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Step 2: Move to the Privacy menu > select Manage Website Data.

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Step 3: Search for Gmail, select it, and click Remove.

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On iPad

Step 1: Launch the Settings app > scroll to Safari. Select Clear History and Website Data.

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Step 2: Tap Clear History from the following menu.

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Fix 2: Uninstall Safari Extensions

One of the corrupt Safari extensions may interfere with Gmail. You may need to uninstall irrelevant Safari extensions.

Step 1: Launch Safari on Mac. Click on the Safari menu at the top-right and choose Settings from the context menu.

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Step 2: Head to the Extensions tab > choose the relevant extension from the left sidebar > select Uninstall beside unnecessary extensions in the right pane.

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Fix 3: Disable iCloud Private Relay

Private Relay is a neat security add-on for iCloud+ subscribers. It works in Safari and Mail and hides your IP address from prying eyes. You can disable Private Relay and load Gmail on Safari.

On Mac

Step 1: Open System Settings > Apple Account > iCloud.

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Step 2: Select Private Relay and disable the option.

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On iPad

Open Settings > Apple Account name > iCloud > Private Relay > disable the feature.

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Fix 4: Use Safe Mode

The last solution we recommend is booting your Mac in Safe Mode. This built-in troubleshooting method prevents third-party app interference and loads only system apps on startup. If none of the solutions have worked so far, try this.

Step 1: Click the Apple logo at the top left > select Shut Down.

Step 2: After your Mac shuts down, press and hold the Power Button until you see the startup options.

Step 3: Select Macintosh HD while holding the Shift key > select Continue in Safe Mode.

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Last updated on 31 July, 2024

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