3 Ways to Fix Kindle Not Connecting to Wi-Fi Network

Quick Tips

• Your Kindle can’t connect to Wi-Fi if your internet plan isn’t active.
• Try restarting your Kindle or, better, update the software to fix the bug.
• You can also try to forget the network and reconnect to fix the issues.

Basic Fixes

• Disable airplane mode: If you have turned on Airplane Mode, you can’t connect to the Wi-Fi network. Tap on the downward-facing arrow on top of your Kindle and disable airplane mode.
• Restart Kindle: If you restart your Kindle, the bug preventing it from connecting to Wi-Fi may be fixed. Go to Settings > Device Options > Restart.
• Check network connectivity: Ensure you have an active internet connection plan and check with your internet service provider if none of your devices can connect to the Wi-Fi network.

Also Read: How to fix Kindle not downloading books

Fix 1: Forget and Reconnect to the Wi-Fi Network

At times, network configurations on your device may have been corrupted, and forgetting the Wi-Fi network erases all information, settings, and even the password.

Step 1: Tap anywhere on your screen while reading a book. Tap on the downward-facing arrow icon to open the control panel and go to All Settings.

Step 2: Tap on Wireless > tap on Wi-Fi networks > select the Wi-Fi network and tap on Forget.

You can now try and reconnect to the Wi-Fi network.

Fix 2: Update Kindle Reader

If many users are having trouble connecting to Wi-Fi networks on Kindle, Amazon will certainly take note of the complaints and push an update. Here’s how to update your Kindle reader.

Step 1: Tap on the downward-facing arrow icon to open the control panel. Go to All Settings.

Step 2: Tap on Device Options > Advanced Options.

Step 3: Tap on Update Your Kindle. Your device will restart after the firmware update is completed.

If the option is greyed out, your Kindle is already running on the latest software version.

Fix 3: Reset Kindle

Resetting your Kindle device restores all the configurations to their default states. Therefore, your Kindle reader is essentially ‘cleaned’ and will be free from all bugs once you reset the software.

Here’s what happens if you reset your Kindle:

• You will lose all your data, including your books, documents, and settings.
• You will need to re-download any content that you want to keep.
• You will need to sign in to your Amazon account again.

Step 1: Tap on the downward-facing arrow icon to open the control panel > go to All Settings.

Step 2: Select Device Options. Tap on Reset > Yes to confirm and wait for it to complete the process.

If none of the above methods work, your Kindle reader is probably due for a service. Amazon customer care will guide you further and help fix the problem.

Also Read: How to fix a frozen Kindle screen