Basic Fixes
- Use the same Kindle account: You should be using the same Amazon Kindle account on all your devices.
- Check Wi-Fi speeds: Check whether you have connected to a 5GHz Wi-Fi network, if you have a dual-band router. This will improve the speeds of syncing your data across Kindle devices.
- Update Kindle software version: Open Settings > Device options > Software updates. We also suggest updating the Kindle app on your android or iPhone.
Fix 1: Check WhisperSync Settings
WhisperSync is the feature that syncs your e-books across devices based on how much you have read them.
On Mobile
Step 1: Open Amazon app > Profile icon > Your Account > Content and Devices > Preferences.
Step 2: Tap the arrow icon to expand Device Synchronization (Whispersync Settings). Then, turn on the feature.
On Desktop
Step 1: Visit the Amazon website and then sign in to your account.
Step 2: Click on the Accounts & Lists > Manage Your Content and Devices.
Step 3: Click the Preferences tab at the top.
Step 4: Scroll down and then click on Device Synchronization (Whispersync Settings).
Step 5: Turn on this feature.
Fix 2: Manually Sync Your Book
As per a user on Reddit, manually syncing your Kindle book can help in fixing the issue. Just open your current read > Tap on Options > Select Sync to Furthest Page Read.
Fix 3: Login Again to Your Kindle Account
After you enable WhisperSync, you can login again to your Amazon account on your devices. Wait for some time to complete your data syncing.
On Kindle Device
You will have to deregister your Kindle device to log out from your Amazon account.
Step 1: Open Settings > Your Account.
Step 2: Tap on Deregister Device.
Step 3: Register your Kindle again and then check if the problem is solved.
On Kindle App
Step 1: Open the Kindle app > More > Settings > Sign Out.
Step 2: Sign in again to your account and then check if the problem is solved.
Tip: You can also read our post to learn how to change Amazon account on Kindle.
Fix 4: Reset Kindle Device
If you are still facing the same issue, you can try resetting your Kindle device. This will remove all the preferences and restore them to default. You will be able to download all your books again from the cloud.
We are using a Kindle Paperwhite to show you the steps.
Step 1: Open Kindle Settings > Device options > Factory reset.
Step 2: Sign in again to your Kindle device and then check if the problem is solved..
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Last updated on 05 August, 2024
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