4 Ways to Fix Instagram Story Not Uploading on iPhone and Android

Quick Tips

• Restart Instagram and try re-uploading the story.
• Ensure there’s no problem with internet connectivity on your device.
• Check the file format; avoid uploading content that isn’t a PNG/JPG or MP4/MOV file.

Basic Fixes

• Check if Instagram is down: Check if Instagram is facing downtime. If yes, wait for the platform to be restored.
• Check network connectivity: Ensure there are no problems with network connectivity on your device.
• Update Instagram: Update Instagram to the latest version on your Android or iOS device for a bug-free experience.
• Check file format and size: Ensure you’re using the standard format (PNG/JPG or MP4/MOV) to upload images or videos, and if they’re too large in size – they may take an extended time to upload.
• Restart Instagram and your device: Restart the Instagram app, and your smartphone to fix temporary bugs and glitches.

Fix 1: Enable Cellular Data for Instagram

If you can’t upload a story while you’re using mobile data, check if you’ve disabled cellular data access for Instagram

On iPhone

Go to Settings, scroll down, select Instagram from the list, and enable Mobile Data.

On Android

Step 1: Tap and hold the Instagram app icon, and select App Info.

Step 2: Select Data usage and ensure you haven’t enabled Disable mobile data.

Fix 2: Don’t Add Stickers or Music

Adding stickers, GIFs, or music to your Instagram story will obviously make it content-heavy, and this can pose some issues for the upload process, and can even decrease the quality of the story. So, you can try uploading the story without any music or story, and see if you can successfully upload it.

Fix 3: Clear Cache

Clearing cache and junk files may resolve the issue with uploading stories. You can check our guide on what happens when you clear your cache on Instagram for a better understanding.

On Android

Step 1: Long-press the Instagram app on the home screen and tap on App info. Tap on Clear Data.

Step 2: Tap on Clear cache and select OK to confirm.

On iPhone

Offloading an application on your iPhone removes temporary data, including cache and junk files.

Step 1: Open the Settings app. Go to General -> iPhone Storage.

Step 2: Scroll down and select Instagram from the list. Select Offload App. Wait for the offloading to complete, then tap on the Reinstall App option.

Fix 4: Log Out and Login to Instagram

Once you sign out of Instagram and log in again, there is a good chance that the issue will be resolved.

Step 1: Open the Instagram app and go to the Profile tab. Tap on the menu button and select Settings.

Step 2: Tap on Log Out. Once you are logged out, sign in to your account.

If none of the above methods work, try contacting Instagram’s support for assistance.