Try Basic Fixes
- Free up storage space: A lack of storage space could prevent your iPhone from loading photos from the cloud. Go to Settings > General > iPhone Storage to check if your iPhone storage is full.
- Install iOS updates: You may see the “Unable to Load Photo” error due to a buggy or outdated iOS build. Try installing pending updates on your iPhone and see if that fixes the error.
Fix 1: Disable Low Data Mode
Enabling Low Data Mode on your iPhone can hinder an app’s ability to use the internet and fetch new content. Hence, it’s best to disable it if you keep getting the “Unable to Load Photo” error on your iPhone.
To disable Low Data Mode on Wi-Fi:
Step 1: Open the Settings app and tap on Wi-Fi.
Step 2: Tap the info icon next to your Wi-Fi network and toggle off Low Data Mode.
Likewise, if you are using mobile data, use the steps below to disable Low Data Mode.
Step 1: Open up the Settings app > navigate to Mobile Data.
Step 2: Tap on Mobile Data Options and disable Low Data Mode from the following menu.
Fix 2: Disable Low Power Mode
Similarly, Low Power Mode can also restrict an app’s ability to work at its full potential. To turn it off, head to Settings > Battery > turn off the toggle for Low Power Mode.
Fix 3: Remove and Re-Add Your Apple ID
If the issue remains, try signing out of your Apple ID and signing back in. For that, open the Settings app and tap on your name at the top. Scroll down and tap Sign Out. Then, enter your Apple ID password and hit Sign Out again.
Sign back into your Apple ID and load your photos again.
Fix 4: Delete and Recover Photo
If you experience this error only while loading a specific photo, delete it and recover it. Simply, long-press a photo and choose Delete. Once removed, navigate to Albums > Recently Deleted. Select your photo > tap the three-dot menu icon at the bottom right corner > select Recover.
Fix 5: Turn off Storage Optimization
Storage optimization allows users to take photos and videos without worrying about their iPhone storage getting full. It achieves this by uploading your photos and videos directly to iCloud instead of saving them locally. However, if your iPhone frequently fails to load photos, it’s best to disable this feature.
Step 1: Open the Settings app and scroll down to tap on Photos.
Step 2: Scroll down and uncheck Optimize iPhone Storage > check Download and Keep Originals.
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Last updated on 29 July, 2024
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