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5 Ways to Fix YouTube Shorts Not Playing in Google Chrome

Quick Tips
  • A server outage could prevent Shorts from playing in Google Chrome, so make sure to check YouTube’s server status on Downdetector.
  • Temporarily disable all extensions to see if one of them is causing the issue.
  • If the problem persists, consider clearing all browsing data and resetting Chrome.

Fix 1: Turn Off Hardware Acceleration

When you enable hardware acceleration in Google Chrome, the browser uses your GPU instead of your CPU to perform specific graphic-intensive tasks. However, this feature does not always work properly and can occasionally prevent sites like YouTube from playing videos or Shorts. You can try disabling this feature to see if that helps.

Step 1: Open Google Chrome on your computer, click the three vertical dots in the top-right corner, and select Settings.

Open Settings in Chrome

Step 2: Click on the System tab from the left sidebar, turn off the toggle next to Use hardware acceleration when available.

Disable Hardware Acceleration in Chrome

Fix 2: Disable Extensions

A conflicting browser extension could prevent YouTube Shorts from working in Google Chrome. For instance, if you’re using a content blocker extension, it could interfere with Google Chrome and lead to such issues.

If you are unsure which extension is causing problems, disable them all. To do so, type chrome://extensions in the address bar at the top and press Enter. Then, use the toggles to disable all the extensions one by one.

Disable Extensions in Chrome

If this gets YouTube Shorts to play in Google Chrome, you can re-enable your extensions one at a time to identify the one causing the issue. Once you find the problematic extension, consider removing it from Chrome.

Fix 3: Clear Browsing Data

Although browser cache and cookies help speed up browsing, they can also cause problems. This usually happens when the browsing data becomes obsolete or corrupt. In that case, you’ll need to purge the existing browsing data in Chrome by following the steps below.

Step 1: Press Ctrl + Shift + Delete (on Windows) or Command + Shift + Delete (on Mac) to open the Clear browsing data panel.

Step 2: Select All time in the Time range menu. Then, tick the boxes that read Cookies and other site data and Cached images and files. Then, click the Clear data button.

Clear Cache and Cookies in Chrome

Fix 4: Enable JavaScript

JavaScript is essential for many websites, including YouTube, as it allows videos to play and facilitates other interactive features. If you have inadvertently disabled JavaScript in Google Chrome, the browser won’t play YouTube Shorts.

To enable JavaScript in Google Chrome:

Step 1: Type chrome://settings/content/javascript in the URL box and hit Enter.

Step 2: Under Default behavior, select the Sites can use Javascript option.

Enable JavaScript in Chrome

Restart Chrome after this and check if the issue is still there.

Fix 5: Reset Google Chrome

Misconfigured browser settings and preferences can also cause issues with YouTube Shorts playback. So, if nothing else works, you may consider resetting Google Chrome as a last resort. This will reset the browser to its default state, erasing any custom configurations you have made.

Step 1: In Google Chrome, type chrome://settings/reset in the address bar and press Enter. Then, click the Restore settings to their original defaults option.

Reset Chrome

Step 2: Click the Reset Settings button to confirm.

Confirm Reset Chrome

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Last updated on 30 June, 2024

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