Try Basic Fixes
- Restart your iPhone and wait for some time: It’s important to note that downloading messages from iCloud can take some time, especially if you have a lot of messages. Start by restarting your iPhone and wait for some time to let the process complete.
- Check iCloud server status: Your iPhone may not be able to download messages from iCloud due to server-side glitches. You can visit Apple’s System Status page to check for any widespread issues. If the servers are down, wait until they are back up and running again.
Fix 1: Check the Available Space on the iCloud Account
Is your iCloud storage full? If so, your iPhone may have trouble downloading or syncing data from iCloud. To avoid this, it’s a good idea to check your iCloud storage status using these steps:
Step 1: Open the Settings app and tap on your name at the top.
Step 2: Select iCloud and check the available storage space in the following menu.
If your iCloud storage is full, you may need to upgrade to a plan with more perks or delete unnecessary data from your account. Once done, your iPhone should be able to sync and download messages from iCloud.
Fix 2: Disable and Re-Enable Messages Sync in iCloud
Sync issues with your iCloud can also prevent your iPhone from downloading messages. You can try disabling and re-enabling message sync on your iPhone to see if that solves the issue. Here are the steps for the same.
Step 1: Open the Settings app, tap on your name at the top, and select iCloud.
Step 2: Under Apps Using iCloud, tap Show All and select Messages in iCloud.
Step 3: Turn off the toggle next to Use on this iPhone and select Disable and Download Messages to confirm.
Wait for your iPhone to download all the messages and then restart it. After that, you can re-enable sync for messages.
Fix 3: Sign Out of iCloud and Sign Back In
If disabling and re-enabling message sync proves ineffective, you can try signing out of your Apple ID and then signing back in. This will refresh your account’s connection and resolve any issues that may be preventing your iPhone from downloading messages.
Step 1: Open the Settings app and tap on your name at the top.
Step 2: Scroll to the bottom of the page and tap Sign Out. Then, tap Sign Out in the top right corner.
Sign back in with your Apple ID credentials and see if that solves the problem.
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Last updated on 28 August, 2024
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